Max Freedman
Senior Digital Product Manager @Caterpillar Inc.
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WORK HISTORY
Senior Digital Product Manager @Caterpillar Inc.
Chicago, IL, US
EDUCATION
Vanderbilt University
Bachelor of Science (B.S.)
ABOUT MAX FREEDMAN
Data-driven B2B Product Manager (8 years) and Product Management Team Lead (5 years) with track record of adding true value and customer success through technology products, platforms and enterprise tools:Products Managed: Employer health insurance and benefits online platform and mobile app with external-facing insurance broking RFP platform Internal Low-Code No-Code (LCNC) Operational Workflow, CRM and Revenue Reconciliation system for Health Solutions Consulting and Broking Business Unit Customer-Facing Data & Analytics Product enabling organizations of all sizes, industries and regions to compare health plan offerings, costs, and comparisons.Digital Transformation Success: Digitized new features and new benefits portfolio screens for insurance brokerage product; doubled commission revenue reconciliation by $18.45M and partnered with sales to secure seven new insurance carrier partners worth $13M. Oversaw development and launch of Client Data & Analytics product from infancy to Minimum Viable Product (MVP); delivered 33% increased conversion traffic from customer users and contributed to immediate revenue increases of $5M. Led API Integration among internal/external systems and IT applications and product-managed in-house platform through cloud migration; reduced costs by $550K and yielding annualized hours savings equivalent to 4.5FTE.Specialties: Product Management, Product Ownership, Product Vision, Product Strategy, Cross-Functional Collaboration, Agile Methodologies, Roadmap creation and ownership, API Integration, Workflow Solutions, Software Development Life Cycle (SDLC), Technology Business Case creationI\'m always happy to make new connections, talk best practices or just have a chat about experiences! Drop me a LinkedIn request or email m••••••••@gmail.com.
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