Max Dosher
IT | Strategic Program & Engagement Leader @ Giant Eagle | Digital Transformation 🚀 | Payments | Product Enablement & E-commerce
- Role
- Sr Engagement & Delivery Manager at Giant Eagle, Inc.
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Max Dosher
Strategic program delivery leader with expertise in fintech, RetailTech, digital…
Experience
Sr Engagement & Delivery Manager
Feb 2024 — Present
Orchestrated the enterprise-wide implementation of Tempo (SaaS time tracking & capitalization platform), aligning finance and delivery teams while partnering with external vendors to ensure seamless integration. Onboarded 10+ Sr. leaders and their teams, driving strong adoption, engagement, and measurable operational success- Advised Product Managers, Directors, and external stakeholders on portfolio prioritization and roadmap execution—embedding key financial fields (EBITDA, business value, investment summary) into project summaries to align with enterprise goals and support CapEx/OpEx classification- Deployed AI-powered refinement tooling to elevate intake quality, reduce delivery ambiguity, and accelerate throughput—strengthening stakeholder engagement, cross-team collaboration, and vendor coordination- Led MarTech and eCommerce Analytics teams alongside third-party vendors in launching backend capabilities (Apple Pay, multi-auth), which accelerated digital checkout velocity, improved omnichannel customer experience, and delivered measurable gains in engagement, conversion, and revenue optimization- Championed Agile transformation across Merchandising, Supply Chain, Infrastructure, and InfoSec, working with leadership and external partners to increase IT delivery agility by 50% through cloud modernization, stakeholder enablement, and restructured delivery governance- Collaborated with finance leaders and vendor partners to align tooling ecosystems, onboard product teams to new integrations, and transition CapEx to OpEx—improving market readiness, resource allocation, and accelerating delivery timelines- Leveraged data insights in partnership with Engineering and Curbside Ops to enhance coordination with external vendors, boosting the success rates of feature launches and enabling real-time analytics that strengthened customer engagement.
Education
University of Wisconsin-Eau Claire
Finance, General
University of Limerick
Accounting and Business/Management
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