Max Butler

Head of Operations and Customer Management @Lightning Logistics International Ltd

York, GB

Designed and delivered a business change management programme, undertaking root and branch review of all aspects of the company, resulted in improved efficiency. This included identifying new software systems, redesigning office usage, updating branding and external communications, and enhancing customer relationships.• Identified and onboarded new customers to company, resulting in secure and consistent workflow.• Managing all day-to-day business operations.• Monitoring company progress, via regular statistical analysis and review, and providingregular reports to the Board of Directors.

York College, York UK

Information, Technology & Business