Max Ball
- Role
- Principal Industry Analyst at Forrester
- Location
- Sunnyvale, CA, US
- LinkedIn followers
- 500 followers
Research & DevelopmentView LinkedIn profile
About Max Ball
13 years of Product Marketing and Product Management experience 4 years of Sales…
Experience
Principal Industry Analyst
Aug 2021 — Present
I keep a close eye on companies and trends in the Contact Center, Customer Engagement, and Unified Communications spaces, connecting with vendors and contact center leaders on both the business and technical side. I write reports, make presentations, and create waves.
Skills
- Salesforce.com
- Solution Selling
- Sales Management
- Professional Services
- Enterprise Software
- Ivr
- Go-to-Market Strategy
- Saas
- Pre-Sales
- Cross-Functional Team Leadership
- Customer Relationship Management (Crm)
- Product Marketing
- Start-Ups
- Crm
- Business Intelligence
- Project Management
- Product Management
- Competitive Analysis
- Cloud Computing
- Telecommunications
- Delivering Technical Training
- Business Development
- Contact Centers
- Strategy
- Call Centers
- Mobile Devices
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