Austin Cruz
Crisis Management, Artificial Intelligence, Disaster Response, & Resilience
- Role
- Associate Director, Crisis Management & Strategic Innovation at Riffle Resilience
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Austin Cruz
Austin partners with hospital leadership to build comprehensive long-term downtime…
Experience
Associate Director, Crisis Management & Strategic Innovation
Feb 2023 — Present · Austin, TX, US
At Witt O\'Brien\'s, Austin has helped over business leaders and executives better prepare for, respond to, and recover from major crises. Witt O’Brien’s has supported over a third of the Fortune 100 and numerous global organizations with resilience consulting services. Austin\'s teams work across technology, finance, manufacturing, healthcare, energy and other sectors focusing on building dynamic resilience programs and applying innovative solutions—including AI—to crisis management and business continuity.Crisis Management- Designs and facilitates +60 executive-level crisis management exercises and training with 94% of leaders reporting increased confidence in their team\'s crisis response capabilities- Develops cutting-edge crisis management plans and response protocols that empower cross-functional teams, foster enduring partnerships, and drive effective response- Builds adaptive crisis management programs tailored to each client, showcasing versatile stakeholder management and strong partnership outcomes.Business Continuity- Leads business impact analysis workshops for dozens of divisions, helping leaders identify vulnerabilities and assess the impact of disruptions- Architects comprehensive continuity programs, plans, and policies to safeguard employee safety, technology resilience, workplace security, and vendor contingency.Innovation & AI- Developed pioneering AI Resilience Assistants, now used by hundreds of stakeholders to enhance preparedness, capability development, and crisis decision-making.
Education
The University of Texas at Austin
Bachelor's Degree
2016 — 2018
Blinn College
Associate's Degree
2013 — 2015
The LBJ School of Public Affairs
Master of Public Affairs
2019 — 2021
Texas McCombs School of Business
Business Foundations Certificate
2016 — 2019
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