Mayank Maurya

Fintech Specialist | From Ops to Product | Bridging Business Needs & Solutions with Execution Excellence

Role
Assistant Service Manager at PayU
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Mayank Maurya

Transitioning from Senior Quality Analyst to Assistant Service Manager, my product, process, and people expertise within the fintech space drives my commitment to delivering exceptional service and operational excellence.Skilled in managing enterprise accounts, I focus on product solution enhancements and resolving critical operational challenges. Leveraging expertise in Quality Assurance Analysis, Salesforce, and CRM, I drive success through dashboard creation and collaboration with internal teams. With a strong understanding of fintech business processes, I deliver innovative product enhancements and strategic solutions, aligning with PayU\'s commitment to exceptional user satisfaction.

Experience

  1. Assistant Service Manager

    PayU

    Sep 2024 — Present · Gurugram, IN

Education

  • Dayananda Sagar Institutions

    Bachelor of Engineering - BE, Electronics and Instrumentation Engineering

    2019

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Mayank Maurya — Assistant Service Manager at PayU in Gurugram, HR, IN | Unifers