Sant Maurya
General Manager @ HCL | Global Delivery & Operations | Digital Transformation | Cloud & AI Innovation | C-Suite Advisor | P&L MGMT. | Data Privacy & Security | Architecture & Integration | GCC/Captive Lead | PMP®ITIL®
- Role
- General Manager Head - IT Operations & Cloud Transformation (Global Delivery & Service Excellence) at HCLTech
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sant Maurya
General Manager @ HCL | Global IT Executive | Delivery & IT Operations (GCC)| Digital Transformation | Cloud & AI InnovationDriving enterprise transformation for 235K+ users across 65+ countries, delivering 40+ transformation programs, 80+ application modernizations, 30+ Azure migrations, and 20+ M&A integrations, backed by $50M+ program budgets.I bring 25+ years of global leadership experience in aligning technology strategy with corporate vision and establishing high-performing Global Capability/Captive Centers (GCCs), enabling enterprises to achieve scalable growth, operational excellence and competitive advantage. My leadership spans HR, Finance, BFSI, Retail, Telecom, FMCG, EdTech, E-commerce & Technology sectors, delivering business outcomes through AI, Cloud, Automation, Cybersecurity, and Enterprise Architecture.Scale & Impact- Global Reach: Led IT operations for 235K+ users in 65+ countries with 99.9% system uptime- High-Value Programs: Managed transformation portfolios ≥ $50M, delivering 95%+ budget adherence & ROI- M&A Leadership: Directed 20+ IT integrations ensuring seamless business continuity- Team Leadership: Built & mentored 120+ high-performing global teams.Key Achievements- Modernizations: Revamped 80+ apps, boosting developer productivity by 40% & system performance by 50%- Intelligent Automation: Led RPA & AI rollouts achieving 30% cycle time reduction & 35% efficiency gains- Cloud-First Transformation: Executed 30+ Azure migrations, reducing downtime by 40% & enabling resilient hybrid cloud architecture- Process Excellence: Achieved 30% cost savings, 30% FTE reduction & 50% faster response times via Business Process Reengineering (BPR).Core Expertise- Digital Transformation & Program Leadership- Global Delivery & Operations- IT Governance & Strategic Planning- Enterprise Architecture & Cloud Strategy- Data Architecture & Migration- AI | GenAI & Intelligent Automation- Data Privacy & Security- Global IT Operations- M&A IntegrationOther Skills- Application Modernization- DevOps- GDPR, PIPA- Performance Tuning & Optimization- Remote Process Automation ( RPA )- Program ManagementCertifications- PMP® #15•••42- Azure Fundamentals (AZ-900)- Azure DevOps Expert (AZ-400)- Azure Solution Architect (AZ-305)- Azure AI Engineer Associate (AI-102)- ITIL® 2011: Office of Govt. Commerce (OGC), UK- Microsoft Certified Solution Developer (MCSD)- Microsoft Certified Technology Specialist (MCTS)- IT Diploma: NIIT Technology.Contact: m••••••••@gmail.com |+91
Experience
General Manager Head - IT Operations & Cloud Transformation (Global Delivery & Service Excellence)
Dec 2024 — Present · Noida, IN
Exploring senior leadership roles like CIO, CTO, VP, or Director to drive strategic growth, foster innovation, and enhance operational excellence. Led 15+ digital transformations, modernized legacy systems, and enabled Azure cloud-first strategies, boosting efficiency by 40%. Proven in cost optimization, IT modernization, and global team leadership (100+). Integrated AI and RPA to cut manual work by 60%Key Competencies- Digital Transformation & Innovation Strategy- Cloud Migration & Architecture (Azure, AWS, GCP)- Enterprise Architecture & Technology Governance- IT Operations Leadership & Service Delivery Excellence- Cross-Functional & Global Team Leadership (100+ people)- Stakeholder Management & Executive Communication- Talent Development & Mentorship- Scalable IT Modernization & Automation- Leadership & Business Strategy- Strategic Planning & Change Management- Innovation & Product Lifecycle Management- P&L Responsibility & Revenue Growth- Risk & Compliance Management- Operational Excellence & Continuous Improvement- Business Intelligence & Data-Driven Decisions- Market Analysis & Cost Optimization- Organizational Development & Employer BrandingTechnical & IT Skills- IT Strategy & Program Delivery- DevOps, SDLC & Software Engineering Excellence- ITSM, Project & Program Management- Disaster Recovery, Data Center & Infrastructure Management- System Integration & Architectural Design- Cloud Modernization & Cloud Strategy- Governance, Security & Risk Assessment- Network & Security Operations- AI/ML & Emerging Tech- Artificial Intelligence & Machine Learning- Deep Learning & Algorithm Design- Data Science & Model Deployment- Python & AI/ML Strategy- Automation & Business Process AutomationOther Key Skills- Technical Leadership & Engineering Oversight- Solution Architecture & Technical Roadmaps- Client Engagement & Resource Planning- Scaling Operations (GCC/India/Global)- Agile/Scrum Methodologies- Corporate Strategy
Education
Project Management Institute
Project Management Professional (PMP®)
NIIT Institute
Professional Diploma in Software Technology & Systems Management, Computer Software Engineering
Dr. Ram Manohar Lohia Awadh University, Faizabad
Bachelor's degree
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