Mauro Haipel
Contact Center - Solution Engineer @Zoom
Saint John, NB, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2025 — Present
Contact Center - Solution Engineer @Zoom
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Saint John, NB, CA
EDUCATION
1991 — 1994
O
HND, Electrical Engineering - Light Current
SKILLS
Technical SupportPre-SalesVoipCisco Call ManagerContact CentreH.323WiresharkIvrCall RoutingUnified MessagingAvayaTelephonyQosLinuxIpRoutingVoice MailTcp/IpAsteriskIsdnUdpMgcpSipUnixCall CenterEnterprise SoftwareGatewaySwitchesTdmAcdTroubleshootingPbxRtpSip TrunkingSolution ArchitectureMedia GatewaysCisco TechnologiesSnmpEthernetSolaris
ABOUT MAURO HAIPEL
Experienced Solutions Consultant with a demonstrated history of working in the computer software industry. Strong engineering professional skilled in Session Initiation Protocol (SIP), Media Gateway Control Protocol (MGCP), Avaya/Nortel Products, Contact Centers, and Speech Recognition.
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