Mauro Gonzalez

Owner of Big Mode Consulting

Role: Owner at Big Mode Consulting
Location: Fairfax, VA, US
LinkedIn followers: 500 followers

About Mauro Gonzalez

Technology & Management Consultant with 5+ years in legal technology, specializing in digital transformation, cloud migrations, compliance, and strategic leadership. Expert in deploying Salesforce, LawRuler CRM, and AI-powered automation with OpenAI GPT-4. Proven ability to negotiate multimillion-dollar vendor contracts, lead agile cross-functional teams, and implement SOC-2, GDPR, and CCPA frameworks—delivering 20% conversion improvement and in cost savings in one year.

Experience

Owner
Big Mode Consulting
Jul 2024 — Present · Arlington, VA, US
Im the Owner of Big Mode Consulting, designing and implementing operations infrastructure for law firms, businesses, and the public-sector. We specialize in untangling system sprawl and building integrated systems for simple clean use with high user adoption and mitigated churn. Some of our highlights are:Core platforms & Partners: ClickUp, Hubspot, Salesforce Zoho Suite, Lawmatics, Clio, Filevine, 8am\'s Suite (MyCase/CasePeer), LeadDocket, and more.Process & workflow design: Intake → operations → case/project management → billing, with standardized data models and automation to reduce manual touchpoints.Integrations & automation: Zapier/Make, webhooks, and API-based integrations for CRMs, Phone, email, e-sign, and accounting to ensure consistent data flow.Data & reporting: Field normalization, deduplication, and pipeline design so reporting in PowerBI, Zoho Analytics, ClickUp dashboards, or your BI tool of choice is reliable and actionable.Change management & enablement: Documentation, training, and ongoing advisory so non-technical teams can maintain and evolve the systems we implement.Tiered managed services: Ongoing monitoring, enhancements, and support packages matched to your complexity and internal capacity.

Education

Virginia Tech
Bachelor of Arts - BA, Political Science and Computer Science

Contact information

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Current company

Big Mode Consulting

IT Services and IT Consulting · 1 employees · Founded 2024 · Arlington, Virginia, United States

Big Mode Consulting is a technology consulting firm specializing in legal technology, managed IT services, cybersecurity, and digital transformation for law firms, government agencies, and professional service organizations. We bridge the gap between complex enterprise technology and the day to day needs of businesses to ensure that your teams are always equipped for any task. Our mission is to deliver technology solutions that your team will actually use and love. We specialize in serving law firms, understanding the unique challenges of client confidentiality, regulatory compliance, and the constant pressure of billable hours. Our approach helps teams from all sectors and practice areas find reliability in their technology and feel the realization of their technology investments. we seek to transform our customers organizations operate. Every engagement begins with listening, understanding your workflows, your pain points, and your goals. Then we design solutions that fit the way you work, not the other way around. We serve firms of all sizes from solo practitioners to AmLaw 200 firms, we understand that legal technology is different. Attorney client privilege, bar association requirements, court filing deadlines, and the relentless focus on billable hours create unique technology demands that general IT providers often miss. We have helped over 50 law firms implement and optimize their technology stack, with a 99 percent client retention rate that speaks to our commitment to pursue partnership over one-time transactions. In addition to our work in the Legal Technology space we are branching into the public sector. Big Mode Consulting is commited to always having a 100% US based team. We are actively pursuing CMMC certification and work with federal, state, and local government agencies that require trusted, security-cleared technology partners. We deploy and manage FedRAMP-authorized and StateRAMP-compliant solutions for our public sector customers.

bigmodeconsulting.com

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About Mauro Gonzalez

Experience

Owner

Education

Virginia Tech

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