Mauricio Renzi
Vice President, Customer Experience at Dragos, Inc.
- Role
- Vice President Customer Experience at Dragos, Inc.
- Location
- Washington, WA, US
- LinkedIn followers
- 500 followers
About Mauricio Renzi
Focused on the intersection of missions and technology - applied solutions. Fascinated with emerging tech that has the potential to transform our everyday lives, whether at home or in the workplace. Possessed of an entrepreneurial spirit, and of the belief that these qualities are of value whether at a big company or small.Specialties: Startup experience, presales support, customer engagement management, software development lifecycle, network security, fluency in Spanish.
Experience
Vice President Customer Experience
Mar 2024 — Present · Washington, DC, US
The purpose of the Customer Experience organization is to unify the customer journey, from first touch through full maturity. We comprise a team of experts, spanning pre-sales, post-sales, and training, whose mission is to guide our customers throughout their OT cybersecurity journey. We know time is of the essence for defenders, so our goals are simple: Accelerate time to value, deliver a seamless customer experience, and provide a powerful feedback loop between our customers and our product teams.
Education
Boston University
BSBA, Marketing
Questrom School of Business, Boston University
BSBA, Marketing
1992 — 1996
Skills
- Strategic Partnerships
- Sales
- Spanish
- Crm
- Customer Engagement
- Security
- Enterprise Software
- Start-Ups
- Integration
- Sdlc
- Network Security
- Pre-Sales
- Web Applications
- Cep
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