Mauricio Sarquis
Customer Experience Manager | Operations & Team Leadership | Driving Scalable Growth & Customer Success
- Role
- Swift Payment Operations Senior Specialist at Wise
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Mauricio Sarquis
I’m a bilingual (English/Spanish) Fintech Operations & Customer Experience Leader with…
Experience
Swift Payment Operations Senior Specialist
Jul 2024 — Present · Austin, TX, US
Led onboarding for the Austin team: revamped plans, created roadmap, and delivered training, fostering a collaborative culture that improved queue management and SLAs.• Manage SWIFT payments and messaging, ensuring compliance, accuracy, and operational continuity.• Partner with Treasury, Product, WFM, and Engineering to improve payment operations and liquidity processes.• Support SWIFT Receive product and new partner integrations for seamless cross-border transfers.
Education
The University of Texas at San Antonio
Bachelor of Science
2006 — 2010
Skills
- Autocad Architecture
- Photoshop
- Sketchup
- Space-Planning
- Sustainable Design
- Indesign
- Construction Drawings
- Sketching
- Revit
- Vray
- Autocad
- Iwork
- Submittals
- Architectural Design
- Interior Design
- Architecture
- Comprehensive Planning
- Windows
- Urban Design
- Mac
- Architectural Drawings
- Rendering
- Design Research
- Microsoft Office
- Microsoft Word
- Bim
- Adobe Illustrator
- Ilife
- Omnigraffle
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