Maurice Vice

About Maurice Vice

I possess significant skills and knowledge in developing business opportunities…

Experience

1. Home Solutions Sales Executive

   AT&T

   Nov 2009 — Present

   A wireless telecommunications company specializing in excellent customer service, innovative technology and high quality wired & wireless products and services. Sells Voice data, and wireless products and services offered by the Company. Understands the communication needs of small and mid-sized business customers and designs solutions to meet those unique business needs.Handle all administrative aspects of the sale including,completing customer contracts and warranties, pulling products frominventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the StoreManager regarding local competition and product/service needs. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.Cold Call Potential businesses to offer AT & T ServicesKey AchievementsDeveloped a strategic talent in solving customer issues and defusing escalated situations for a win-win outcome for the customer and AT & T. Consistently exceed my sales goals monthly. Uncovering Business Leads to gain additional revenue for the retail locationCold Calling existing & potential AT & T customers to establish additional revenue for the company.

Education

• Trade School

  Graphic Arts, Graphic Arts

  1986 — 1988

• Middlesex College

  Business Management

  1988 — 1990

Skills

• Management
• Team Building
• Sales Management
• Business Planning
• Customer Service
• Real Estate
• Account Management
• Marketing
• Fashion
• Cold Calling
• Budgets
• Sales Process
• Sales
• Training
• Retail
• Small Business
• Strategy
• Selling
• Start-Ups