Maurice Pardo
- Role
- Staff VP Contact Center at Elevance Health
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Maurice Pardo
Senior operations leader with strong customer service and authorization management…
Experience
Staff VP Contact Center
Oct 2017 — Present
Staff Vice President leading Medicaid Member and Provider customer care operations. Primary responsibilities include driving member and provider satisfaction, assuring compliance with State and contractual guidelines, sustaining employee engagement, and maintaining proper staffing levels.
Education
Villanova University
Continuing Education/Professional Development Course, Finance and Accounting for the Non-Financial Manager
2011 — 2011
Villanova University
Continuing Education/Professional Development Course, Strategic Organizational Leadership
2011 — 2011
University of Phoenix
BSBM, Business Management
2007 — 2009
Skills
- Management
- Customer Service
- Managed Care
- Risk Management
- Customer Service Operations
- Leadership
- Call Centers
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.