Maurice Murray

Senior Business System Analyst @Exigo

Dallas, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2017 — Present

Senior Business System Analyst @Exigo

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Dallas, TX, US

Senior Business System Analyst/Consultant with 10 successful client implementation projects.• Led customer engagement from design through implementation and support.• Managed assigned projects\' overall health, budget, scope, change request, delivery timeline.• Facilitated Platform training to C level executives and various other third parties\\end users\\internal employees.• Independently carried out meetings with customers to gather solution requirements.• Elicited requirements and specification for platform configuration, customizations, 3rd party vendor integrations, website development, mobile application development.• Travelled to client sites internationally for elicitation of requirements and provide on-site launch support.• Quickly learned customer business and new technologies to provide clients with out of the box/creative solutions.• Developed client-specific use case scenario for user acceptance testing and provided guided user acceptance testing sessions.• Liaised with other specialized internal departments to communicate clients\' needs as it related to their specialty.• Assist in the creation and maintenance of knowledge base information related to the internal roles, platform, configuration.

EDUCATION

2010 — 2011

St Mary’s University, Twickenham

MBA, International Business Practices

2006 — 2010

University of Phoenix

Bachelors, Accounting

SKILLS

Medical BillingProgram Delivery ManagementAvayaIntegrationRegulatory ComplianceInsurance VerificationHealth InsuranceCall CenterProcedure DevelopmentBusiness Process ImprovementBusiness Process MappingSoftware Solution ArchitectureBusiness AnalysisOracle Erp ImplementationsTechnical Quality SupportData AnalysisClient ServicesProject ManagementManage Client RelationshipsAccounts ReceivableSoftware DevelopmentCommercial InsuranceCall CentersProcess ImprovementTechnical WritingHipaaManagementSqlVisioSdlcVendor ManagementKnowledge TransferAnalytical SkillsDialersUat Testing/TrainingData ReportingErp ConsultationAccessSystem TestingOracle E-Business Suite

ABOUT MAURICE MURRAY

Dynamic and results-oriented professional, offering cross-functional experience of 10 years in business system analysis, project management, and ERP implementation. Proven expertise in the latest trends and techniques and a wide range of skills in project management, quality initiatives, technology, critical thinking, troubleshooting, problem analysis, and resolution. Articulate communicator who can fluently speak the language of both people and technology. Possess a unique blend of Managerial, Technical, Functional, and Qualitative skills. Superior client management skills. Sound and unbiased judgment. Email Contact: M••••••••@gmail.com

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