Maurice Murray

About Maurice Murray

Dynamic and results-oriented professional, offering cross-functional experience of 10 years in business system analysis, project management, and ERP implementation. Proven expertise in the latest trends and techniques and a wide range of skills in project management, quality initiatives, technology, critical thinking, troubleshooting, problem analysis, and resolution. Articulate communicator who can fluently speak the language of both people and technology. Possess a unique blend of Managerial, Technical, Functional, and Qualitative skills. Superior client management skills. Sound and unbiased judgment. Email Contact: M••••••••@gmail.com

Experience

1. Senior Business System Analyst

   Exigo

   Sep 2017 — Present · Dallas, TX, US

   Senior Business System Analyst/Consultant with 10 successful client implementation projects.• Led customer engagement from design through implementation and support.• Managed assigned projects\' overall health, budget, scope, change request, delivery timeline.• Facilitated Platform training to C level executives and various other third parties\\end users\\internal employees.• Independently carried out meetings with customers to gather solution requirements.• Elicited requirements and specification for platform configuration, customizations, 3rd party vendor integrations, website development, mobile application development.• Travelled to client sites internationally for elicitation of requirements and provide on-site launch support.• Quickly learned customer business and new technologies to provide clients with out of the box/creative solutions.• Developed client-specific use case scenario for user acceptance testing and provided guided user acceptance testing sessions.• Liaised with other specialized internal departments to communicate clients\' needs as it related to their specialty.• Assist in the creation and maintenance of knowledge base information related to the internal roles, platform, configuration.

Education

• St Mary’s University, Twickenham

  MBA, International Business Practices

  2010 — 2011

• University of Phoenix

  Bachelors, Accounting

  2006 — 2010

Skills

• Medical Billing
• Program Delivery Management
• Avaya
• Integration
• Regulatory Compliance
• Insurance Verification
• Health Insurance
• Call Center
• Procedure Development
• Business Process Improvement
• Business Process Mapping
• Software Solution Architecture
• Business Analysis
• Oracle Erp Implementations
• Technical Quality Support
• Data Analysis
• Client Services
• Project Management
• Manage Client Relationships
• Accounts Receivable
• Software Development
• Commercial Insurance
• Call Centers
• Process Improvement
• Technical Writing
• Hipaa
• Management
• Sql
• Visio
• Sdlc
• Vendor Management
• Knowledge Transfer
• Analytical Skills
• Dialers
• Uat Testing/Training
• Data Reporting
• Erp Consultation
• Access
• System Testing
• Oracle E-Business Suite