Maurice Lallement

Support Account Manager @NetApp

Wichita, KS, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2013 — Present

Support Account Manager @NetApp

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Wichita, KS, US

Provide strong, technical support and account management to provide personalized, proactive and preventative enterprise-class support and service by partnering with NetApp customers and becoming intimately acquainted with their business requirements, technical needs, systems, envrionment and service history. Deliver timely and important information regarding their information technology storage that enables them to follow NetApp best practices, perform timely upgrades and take advantage of new product features and fixes.

EDUCATION

1982 — 1986

Friends University

Bachelor of Applied Science (BASc)

1995 — 1997

Friends University

Master's degree

SKILLS

Fire ManagementCall Center Start-UpLife SafetyEmergency ManagementNimsFire InvestigationQuality ManagementHazardous MaterialsHelp Desk InstituteFire SafetyIncident ManagementPreparednessProgram ManagementMs ProjectEarned Value ManagementMicrosoft WordManagerial SkillsIntegrated Parts Catalog / BreakdownFirearmsRisk ManagementDisaster ResponseWorkflow ManagementMicrosoft ExcelPowerpointNetwork Performance ManagementEmsSoftware Project ManagementIncident CommandProcess ImprovementPublic AdministrationHelp Desk ImplementationCall Center ArchitectureEmergency ServicesQuality SystemCpr CertifiedWeapons of Mass DestructionFire ProtectionFirefightingCapacity PlanningEmergency Medical

ABOUT MAURICE LALLEMENT

Experienced Account Manager with a demonstrated history of working in the information…

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Maurice Lallement — Support Account Manager at NetApp in Wichita, KS, US | Unifers