Maurice Crossland
Executive Leader Guiding 250+ Professionals, Delivering for 1.1M Customers, and Strengthening Organizations Through Strategy, Communication, and Talent Development.
- Role
- Director Installation & Service at Comcast
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Maurice Crossland
Maurice Crossland is a results-driven leader with a passion for employee engagement and delivering exceptional customer experiences. With a strong foundation in mechanical design and engineering systems, Maurice brings analytical precision and creative problem-solving to every challenge. His career spans mentoring youth, coaching teams, and guiding families in financial planning, all while consistently reviving underperforming business units. Known for his servant leadership style, Maurice empowers others to discover their career paths and reach their full potential.A former athlete and youth sports coach, Maurice thrives in competitive, team-oriented environments. His journey at Comcast has been marked by impactful mentorship, professional development, and a commitment to paying forward the investment made in him. Energetic, passionate, and success-driven, he believes employees are the cornerstone of organizational success. Fluent in humor (even if his jokes don’t always land) and learning Spanish, Maurice is always growing—professionally and personally. Let’s connect!
Experience
Director Installation & Service
Jan 2022 — Present · Miami, FL, US
Energetic, caring and passionate leader, with a laser focus on employee development and continued business growth.
Education
Ashford University
Bachelor of Arts - BA, Business, Management, Marketing, and Related Support Services
2018 — 2020
Keller Graduate School of Management of DeVry University
Business Administration, Management and Operations
Dunwoody College of Technology
Associate of Arts and Sciences (A.A.S.), Engineering Design
2000 — 2003
University of Arizona
Bachelor's degree, Finance, General
2020
Skills
- Voice Over Ip (Voip)
- Leadership
- Wireless
- Voip
- Microsoft Office
- Sales
- Team Leadership
- Networking
- Telecommunications
- Telephony
- Account Management
- Management
- Team Building
- Coaching
- Customer Experience
- Process Improvement
- Customer Retention
- Customer Service
- Call Centers
- Broadband
- Training
- Customer Satisfaction
- Cross-Functional Team Leadership
- Troubleshooting
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