Maurese Jenkins

Operations Service Manager @Delta Air Lines

Honolulu County, HI, US
MOBILE NUMBERS
+18•••••••95

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WORK HISTORY

Feb 2017 — Present

Operations Service Manager @Delta Air Lines

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NY, US

Results-driven and high-energy management professional with over 14 years of leadership experience working cross-divisionally in Airport Customer Service (ACS) and Corporate Human Resources. Vast knowledge of airport operations and airline-specific processes used to deliver ongoing improvement in key performance areas within the station, domestic, international, and hub levels. Dedicated to fostering and engaging team-oriented relationships that will deliver exceptional results and exceedboth external and internal customer expectations.

EDUCATION

1984 — 1988

McPherson College

BS, Management

1991 — 1993

University of Phoenix

MAOM, Organizational Management

SKILLS

Strategic PlanningChange ManagementBusiness AnalysisFlightsAirlinesCross-Functional Team LeadershipMarketing StrategyRecruitingBudgetsCustomer ServiceAviationLogisticsTrainingBusiness Process ImprovementLogistics ManagementAnalysisTeam BuildingProgram ManagementProject ManagementAircraftOperations ManagementProject PlanningAirport ManagementAviation SecurityLeadershipBudgetingProcess ImprovementAirports

ABOUT MAURESE JENKINS

Operations Service Manager at Delta Air Lines

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