Maureen Sachs Burr
Senior Manager - HR Content, Communications and Change Management @ Amazon | HR Content Strategy
- Role
- Senior Manager - HR Advisor & Employee Experience at Amazon
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Maureen Sachs Burr
Strategic HR leader and trusted executive advisor with over 25 years of expertise driving global HR business transformation, aligning people strategies with business goals, and optimizing efficiency. Adept at leveraging data insights to inform decisions, executing high-impact confidential initiatives, and enabling organizational success through change management, content management, executive communications, and cross-functional collaboration.
Experience
Senior Manager - HR Advisor & Employee Experience
Aug 2024 — Present · NY, US
Lead a global team of 30 content professionals consisting of technical writers, editors, specialists, taxonomists, information architects and localization professionals managing content portfolio of 60k artifacts in 40 languages.• Lead and own the HR content strategy for employee self-service and Gen AI search tools on Amazon\'s corporate intranet. • Owner of the content strategy and content management system integrated with the case management system and Gen AI tools to render HR content to all HR teams with a focus on first contact resolution. • Oversee a comprehensive content governance strategy incorporating decentralized authorship workflows and inline style guide assistance for ingestion by large language models (LLMs) use and presentation of accurate information for employees and HR teams.• Oversee and provide insight for enterprise content taxonomy to ensure easily discoverable and targeted content.• Project lead on global cross functional teams with high complexity, business driven initiatives, confidential events and system transformation requiring employee self-service content and HR content to support Tiered Operating model.• Creator of localization content strategy and partner with Tech team in the delivery of an automated translation support tool replacing manual content translation services.
Education
Providence College
Business
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