Maureen Bullen

About Maureen Bullen

With 27+ years of experience in sales, management, and recruiting, I serve as a strategic advisor to global hiring leaders in the search and staffing industry. Put simply, I identify and solve problems. As a Principal Customer Success Manager at LinkedIn, I help executive teams unlock hiring success and retention through data-driven insights, scalable solutions, and a deep understanding of workforce dynamics.My work centers on executive partnership—guiding C-level stakeholders through complex talent strategies, competitive benchmarking, and renewal planning. I specialize in aligning LinkedIn’s platform capabilities with business goals, whether that’s optimizing AI-assisted outreach, elevating employer brand through Career Pages, or driving adoption of tools that improve recruiter efficiency and candidate engagement.I collaborate cross-functionally with sales, product, engineering, and marketing to deliver tailored solutions that drive measurable outcomes. My approach is grounded in trust, simplicity, and strategic foresight—qualities honed through decades of sales at ADP and across global accounts. And through various sales leadership at Journal Communications.A proud alum of the University of Wisconsin-Milwaukee and a lifelong learner, I hold multiple certifications from LinkedIn Learning and remain committed to continuous growth. I bring diverse perspectives, a bias for action, and a passion for helping organizations build resilient, high-performing teams.Let’s connect if you’re focused on elevating hiring outcomes, navigating workforce transformation, or building talent strategies that scale.

Experience

1. Principal Customer Success Manager, Hiring Solutions, Global Accounts

   Linkedin

   Mar 2022 — Present

   As a strategic advisor to global hiring clients in the search and staffing industry, I help organizations achieve hiring success and retention through data-driven insights, scalable solutions, and executive-level partnership. I specialize in aligning LinkedIn’s platform capabilities with business goals—whether optimizing outreach workflows, elevating employer brand, or driving adoption of tools that improve recruiter efficiency and candidate engagement-Key Contributions:• Spearheaded multi-threaded renewal efforts for high-value clients, delivering clear ROI narratives and product strategy alignment that influenced global decision-making.• Partnered with clients to improve InMail and Job Apply performance through AI-assisted messaging and Talent Insights, scaling candidate engagement across multi-million dollar hiring programs.• Delivered success reviews and value reviews along strategic success planning sessions for stakeholders, recognized for elevating client strategy and influencing global measurement standards.• Drove adoption of LinkedIn’s Career Pages, Life Pages, and Learning licenses, enabling clients to personalize outreach and improve brand visibility.• Collaborated cross-functionally with Sales, Product, Engineering, and Marketing to co-create OKRs, strategic playbooks, and tailored solutions that drive measurable outcomes.• Authored success stories and executive summaries showcased in internal Town Halls and shared across global teams as best practices-Skills & Focus Areas:Customer Success Strategy | Executive Stakeholder Engagement | AI Enablement | Talent Insights | Renewal Planning | Competitive Benchmarking | Product Adoption | Strategic Communication | Cross-Functional Leadership | Global Account Management

Education

• University of Wisconsin-Milwaukee

  Bachelor of Arts, Mass Communication; Public Relations and Advertising

  1995 — 1998

Skills

• Direct Sales
• Strategic Selling
• Business Process Outsourcing
• Sales Process
• Hris
• Salesforce.com
• Recruiting
• Project Management
• Event Planning
• Lead Generation
• Advertising
• Peo
• Tax Credits
• Training
• New Business Development
• Team Leadership
• Human Resources
• Networking
• Bpo
• Time Management
• B2b
• Sales
• 401k
• Account Management
• Strategy
• Change Management
• Marketing
• Forecasting
• Cold Calling
• Compliance
• Leadership
• Event Management
• Sales Operations
• Customer Service
• Sales Management
• Management
• Team Building
• Project Planning
• Adp Payroll
• Consumer Behaviour