Maureen Stott
Client Trainer, Legal Billing at Smokeball - Legal Software
- Role
- Client Trainer, Legal Billing at Smokeball - Legal Software
- Location
- Cedar Rapids, IA, US
- LinkedIn followers
- 500 followers
About Maureen Stott
As a client trainer at Smokeball, a leading practice management software, I help legal…
Experience
Client Trainer, Legal Billing
Jul 2021 — Present · Chicago, IL, US
I specialize in the billing and trust accounting portion of our software. I teach our clients how to navigate and use our product via live training sessions hosted on Zoom, answering client questions submitted to our helpdesk, and developing and delivering content in a webinar format.I collaborate with other teams to deliver self-guided training content for our current clients, host internal billing training sessions for individuals and teams, and update our knowledge base as new billing features are released.
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