Maura Mahon

Customer Delivery and Professional Services Executive | Client Onboarding | Enterprise Software | Implementation | Program Management | Building High-Performing Delivery Teams

Role
Customer Delivery Leader Strategic Tech & Si at ServiceNow
Location
Portland, OR, US
LinkedIn followers
500 followers

About Maura Mahon

Executive leader driving success in professional services, strategic partnerships, and enterprise software delivery (SaaS, Cloud, and On-Premise). Proven success in both high-growth startups and established global organizations, combining structured processes with entrepreneurial agility. Experienced in delivering software solutions for Fortune 100 clients as well as small and mid-sized businesses. A results-driven professional known for strong leadership, strategic problem-solving, and exceptional communication, presentation, and negotiation skills.* Dual Citizenship: USA and EU (through Ireland)Professional Services Executive | Delivery Implementation LeadershipCore Competencies: Global Team Leadership and Staff Development Services Sales and Positioning SOWs, Proposals, and Expansion Strategies Partner and Alliance Management Client Success and Client SupportIndustries and Markets: Commercial Financial Services Healthcare BioTech Higher Education Public Sector: Federal, State & Local Non-Profit Transportation

Experience

  1. Customer Delivery Leader Strategic Tech & Si

    ServiceNow

    Dec 2025 — Present

    10B+ enterprise cloud software company serving ~8,400 organizations worldwide, including approximately 85% of the Fortune 500.

Education

  • University at Albany

    Bachelor of Science - BS, Mathematics and Computer Science

Skills

  • Medical Devices
  • Saas
  • Software Project Management
  • Agile Project Management
  • Crm
  • Product Management
  • Pmp
  • Agile Methodologies
  • Team Building
  • Medical Device R
  • Business Intelligence
  • Software Development
  • Enterprise Software
  • Integration
  • Start-Ups
  • Manufacturing Operations Management
  • Business Analysis
  • Strategy
  • E-Commerce
  • Vendor Management
  • Cross-Functional Team Leadership
  • Program Management
  • Software as a Service (Saas)
  • Cloud Computing
  • Project Management

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Maura Mahon — Customer Delivery Leader Strategic Tech & Si at ServiceNow in Portland, OR, US | Unifers