Maulina Sari
Shared Service Admin @DNOW
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WORK HISTORY
Shared Service Admin @DNOW
Houston, TX, US
Conduct end-to-end review of commercial customer applications and documentationEvaluate creditworthiness using financial data, bureau insights, and trade referencesDeliver data-driven recommendations to support credit approval and exposure decisionsStrengthen internal controls by ensuring process completeness and policy complianceCollaborate cross-functionally with Sales, Operations, and Branch teams for account validationEscalate high-risk or incomplete cases with clear analysis and supporting justificationMonitor documentation quality and identify process gaps within shared services workflowsContribute to operational efficiency through structured review and process standardization
EDUCATION
Universitas Negeri Jakarta
Bachelor of Education (B.Ed.)
ABOUT MAULINA SARI
Commercial operations professional with progressive experience in procurement, inside sales supervision, and shared services within the energy and industrial supply sector. I began my career in procurement, managing end-to-end purchasing cycles, supplier coordination, and supply chain documentation. This foundation strengthened my understanding of cost control, vendor evaluation, negotiation support, and operational workflow within structured corporate environments. I later advanced into inside sales and supervisory responsibilities, where I oversaw sales operations, supported revenue targets, coordinated with cross-functional teams, and ensured process accuracy across order management and customer accounts. This role enhanced my leadership, accountability, and ability to balance operational execution with commercial objectives. Currently, as a Shared Services Administrator at DNOW, I support commercial review and documentation processes within the energy sector. My responsibilities include reviewing customer application packets, validating financial and supporting documents, analyzing bureau and trade information, and providing structured recommendations to support credit and risk-related decisions. I work closely with Sales, Operations, and Branch teams to ensure compliance, process completeness, and informed decision-making. With combined experience across procurement, sales operations, and commercial review, I bring a well-rounded understanding of the full business cycle — from supplier sourcing and operational coordination to customer risk evaluation and documentation control. I am known for being detail-oriented, analytical, and responsible, with a strong commitment to process integrity and continuous improvement. I take pride in contributing to both business growth and risk awareness through structured analysis and collaborative execution. I am particularly interested in opportunities related to Procurement, Commercial Operations, Credit/Risk Analysis, and Business Process Improvement within the energy and industrial sectors.
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