Maulik Patel
Business Application Analyst - Compensation @TD
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WORK HISTORY
Business Application Analyst - Compensation @TD
Toronto, ON, CA
Key Achievements: Led end-to-end quarterly & annual incentive cycle for 7 lines of business, managing calculations, validations, and distribution for approximately 2,500 employees.Designed and managed end-to-end testing strategy—including test scripts, scenarios, and validation cases—for all compensation and incentive plans, resulting in error-free execution during rollout.Built strong cross-functional partnerships with Business, Metrics, Finance, and Compensation teams to develop and manage quarterly deliverable calendars, driving clarity, accountability, and on-time execution.Analyzed existing workflows and developed updated SOPs that reflected current processes, simplifying execution and enhancing compliance across HRIS and compensation operations.Enhanced reporting and reconciliation accuracy, reducing manual data validation by 40%.
EDUCATION
The Maharaja Sayajirao University of Baroda
Post Graduate Diploma in Labour Laws and Practices (PGDLP), Labor and Industrial Relations
The Maharaja Sayajirao University of Baroda
Bachelor's degree, Business/Commerce, General
Toronto Metropolitan University
Certificate In Human Resource Management, Human Resources Management
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA, Human Resources Management
SKILLS
ABOUT MAULIK PATEL
I am a People & Culture and Workday Service Delivery professional with 15+ years of HR and HRIS experience, specializing in Workday HCM, Payroll, Talent, and Time Tracking. My career has focused on helping organizations unlock the full potential of Workday through business process optimization, service delivery excellence, HR analytics, and system enhancements that improve efficiency and employee experience.In addition to my Workday expertise, I bring strong Core HR experience, including:* Experience working in Scrum/Agile environments, collaborating with cross-functional teams to deliver iterative system improvements and ensure alignment with business needs* HR Analytics & Reporting: Building reports, dashboards, and insights in Workday, Excel, and Power BI to support data-driven workforce decisions* End-to-end employee lifecycle management from onboarding through offboarding* Compensation and benefits administration, including annual merit review and incentive calculations* Serving as the primary HR point of contact for 1,500+ employees, ensuring a positive employee experience and timely resolution of HR inquiriesKey strengths include:* Service Delivery Management: Leading governance, monitoring KPIs/SLAs, and ensuring client satisfaction* Workday Optimization: Driving system enhancements, releases, and integrations for HCM, Payroll, and Talent* HR Analytics: Leveraging technology to provide actionable insights for workforce planning and decision-making* Agile Collaboration: Partnering with business and technology teams in Scrum environments to drive continuous improvement* Leadership & Mentorship: Building and guiding high-performing teams while fostering stakeholder trust* Continuous Improvement: Identifying opportunities to streamline processes, enhance adoption, and ensure complianceI am passionate about combining HR functional expertise, HR analytics, Workday technology, and Agile methodologies to deliver seamless employee experiences, optimize HR operations, and drive measurable business value.
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