Mauricio Hernandez
Cloud Product Management at Cisco Meraki
- Role
- Technical Marketing Engineer at Cisco Meraki
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Mauricio Hernandez
Improving flawed systems since I could walk, my career experience and skills have grown out of my childhood hobbies: building computers, car maintenance at my family\'s car shop, tinkering with electronics to understand how they work.
Experience
Technical Marketing Engineer
May 2022 — Present · San Francisco, CA, US
Serving as the subject matter expert and key technical advisor for the Meraki Dashboard and its current and future capabilitiesProducing technical guides, best practices documents, application notes, and configuration and installation content for internal and external use• Working with support and engineering on handling high-priority incoming cases related to the Meraki Dashboard and back-end infrastructure• Preparing and presenting content to partners, customers, and executivesWorking with engineering teams through design, testing, and product launch; running beta and pilot programs• Working with ecosystem partners to validate inter-operation and successful solution development• Incident Manager and Security Liaison handling vulnerability management, incident response, and vulnerability disclosures across all aspects of the Cisco Meraki cloud and hardware products.• Developing and managing compliance programs for regimes such as PCI, FIPS 140-2, and FedRAMP.
Education
Universidad Del Caribe
Bachelor of Science - BS
Skills
- Os X
- Ccent
- Cabling
- Cisco Technologies
- Microsoft Office
- Vpn
- Commercialization
- Mysql
- Spanish
- Hardware
- Ccna
- Routers
- Tcp/Ip
- Remote Desktop
- Printers
- Wan
- Photoshop
- Cisco Routers
- Operating Systems
- Wireless
- Troubleshooting
- Networking
- Php
- English
- Technical Support
- Switches
- Windows
- Software Installation
- Wireless Networking
- Computer Hardware
- Laptops
- Lan-Wan
- Telecommunications Engineering
- Systems Engineering
- Electronic Engineering
- French
- Telecommunications
- Wireless Technologies
- Network Administration
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