Mauricio del Rio
Director, CRM Engineering, GIS Commercial at Illumina
- Role
- Director, Crm Engineering, Commercial Global Information Systems at Illumina
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Mauricio del Rio
Results focused global information technology and services leader recognized for consistently delivering value by focusing on business enablement best practices and collaboration. Known for having strong leadership, team building, problem solving, analytical, and communication skills that drive positive organizational change. Successful enterprise-level systems administration, process analysis and software development track record. Regulated and non-regulated environment experience.
Experience
Director, Crm Engineering, Commercial Global Information Systems
Nov 2022 — Present · San Diego, CA, US
Lead global information engineering teams responsible for addressing critical customer relationship management (CRM) needs through the selection and implementation of commercial software solutions. Oversee all Commercial projects and application enhancements, providing regular updates to executive leadership on program portfolio delivery and governance. Ensure Quality System compliance throughout platform development and collaborate with Internal Audit to identify and revise SOX narratives and controls for Customer Service, Sales, Finance, and Logistics processes. Support annual project and enhancement prioritization and planning, and manage software licensing strategies and negotiations. Drive strategic initiatives with teams distributed in the United States, Mexico and India.
Education
University of San Diego
MBA, Business Administration and Information Technology
2005 — 2007
Tecnológico de Monterrey
BA, International Relations, minor International Business
Skills
- Salesforce.com
- Business Analysis
- Business Intelligence
- Business Process
- Project Management
- Integration
- Sdlc
- Process Improvement
- Visio
- Databases
- Erp
- Analysis
- Sharepoint
- Cross-Functional Team Leadership
- Microsoft Office
- Testing
- Ms Project
- Software Project Management
- Cloud Computing
- Data Analysis
- Problem Solving
- Six Sigma
- Sql
- Team Leadership
- Strategic Planning
- Change Management
- Sql Server
- Agile
- Requirements Analysis
- Team Building
- Documentation
- Cognos
- Pl/Sql
- Process Development
- Crystal Reports
- Systems Analysis
- Business Process Improvement
- Analytics
- Requirements Gathering
- E-Commerce
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