Maud Fontanier
Co-founder Managing Director @Pro-Eap & Pro-Counselling
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WORK HISTORY
Co-founder Managing Director @Pro-Eap & Pro-Counselling
Reading, GB
Business Growth and Achievements• Designed, developed, and turned a casual pub talk into a reputable, profitable company offering award-winning health and wellbeing solutions to corporate clients in public and private sectors.• Earned recognition as a trusted provider for Fortune 500 companies, cementing the company’s credibility in the industry.• Built strategic cross-Atlantic relationships, expanding service offerings and reaching broader global audiences.• Championed impactful CSR initiatives that promote the company’s social impact, focusing on ethical and economic practices, sustainability, and community engagement.Business Development and Team Leadership• Developed and implemented comprehensive policies ensuring workflows align with the highest industry standards and regulatory requirements.• Designed and launched a 24/7 online platform connecting users with licensed therapists, enabling accessible and efficient service delivery.• Recruited, led, and inspired a team of 200+ qualified therapists across the UK, fostering collaboration, continuous improvement, and professional growth.Operations and Stakeholder Management• Directed strategic, operational, and financial aspects of services, ensuring the delivery of superior care and operational efficiency.• Served as a liaison among key stakeholders, including Clinical Leads, regulatory bodies, and clients, promoting seamless communication and alignment.• Closely monitoring the overall operations against plans and budgets for our key accounts sized over service users• Streamlined workflows to serve over 1,500 users concurrently while maintaining operational efficiency.• Demonstrated expertise in bid management, successfully securing major projects and winning tenders for key public sector contracts and government institutions.Networking and Industry Representation• Strengthened professional networks through active engagement in major industry associations and global conferences.
EDUCATION
Heriot-Watt University
M Eng, Mechanical engineering (Distinction)
University of South Brittany
DUT, Genie thermique et énergie
Heriot-Watt University
Bachelor’s Degree, Mechanical Engineering and Energy Engineering
SKILLS
ABOUT MAUD FONTANIER
As a Managing Director, I bring a unique blend of strategic vision, operational precision, and creative instincts to every endeavour, ensuring that decisions are grounded in analysis while never losing sight of the people behind the numbers. This ensures that our decisions are not only effective but also ethical. By balancing data-driven insights with a people-first approach, I create strategies that drive growth and inspire those around me to do their best work.With a proven track record in business development, growth, and leadership, I continue to drive the company’s success, setting benchmarks for excellence in the field of health and wellbeing. Over the years, I have developed deep expertise in the health and wellbeing industry landscape, gaining comprehensive knowledge of industry standards, regulatory frameworks, and evolving market demands.My work ethic is simple: act with purpose, inspire others, and never compromise on quality. Be intentional with your time and energy, because every action we take contributes to our larger commitment to meaningful, transformative outcomes.As an inspirational leader, I believe in finding the sweet spot where purpose, talent, and a drive for excellence intersect. I hold integrity above all else and never settle for \"good enough.\" I value the craft and unique talents of the incredible people I work with, recognising that operational excellence is not just about systems and metrics, but about people who care deeply about what they do.Success isn’t just about hitting the target; it’s about enjoying the process, respecting the craft, and delivering something you\'re proud of. That’s the standard I hold myself and my team to every day.
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