Matthew Ames

North America Head of Experience Transformation Cognizant Moment @Cognizant

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

North America Head of Experience Transformation Cognizant Moment @Cognizant

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Toronto, ON, CA

Cognizant Moment is reinventing end-to-end, intelligently orchestrated experiences. We are a group of design thinkers, ideators, makers, problem solvers and technologists focused on creating the next evolution of experiences that are intuitive, dynamic, data-led and AI-powered. Our purpose is to enable brands to identify and capture new sources of value by defining differentiated customer, market, and operational strategies. Let me show you how together we can identify new revenue streams, better offerings, less friction, and more stickiness.

EDUCATION

1995 — 1997

Questrom School of Business, Boston University

Bachelor of Science in Business Administration, Marketing

2012 — 2012

Queens University - School of Business

Executive Leadership Program, Transformational Leadership

SKILLS

AdvertisingProgrammatic BuyingOnline AdvertisingSearch Engine Marketing (Sem)Real Time BiddingTransformational LeadershipSocial MediaSocial Media MarketingSEOLanding Page OptimizationCrmAnalyticsRtbA/B TestingDigital MediaSearch Engine Optimization (SEO)Web MarketingMarketing StrategyGoogle AnalyticsSemMulti-Channel MarketingDigital StrategyE-CommerceMultivariate TestingMobile MarketingPay Per Click (Ppc)MarketingReal-Time BiddingOnline MarketingMobile DevicesOnline Lead GenerationCustomer Relationship Management (Crm)Cross Functional Team BuildingDigital MarketingMarketing AutomationEmail MarketingDemand Side PlatformPpcLead GenerationCustomer Acquisition

ABOUT MATTHEW AMES

With over 25 years of experience in the digital landscape, I am a partner at Cognizant, leading our Human Centered Design Studio for our global Digital Experience practice. I help our clients bring intimacy and industrialization to enterprise scale Customer and Employee Experience initiatives, focusing on Product & Service design.As a digital strategy veteran and an expert in Customer Experience, Employee Experience and Innovation strategy, I leverage design thinking and human centered design approaches to solve wicked problems that drive differentiation and growth for Fortune 500 clients. I lead Business Development for our practice ensuring we develop cogent solutions, articulate value and build deep relationships through strategic planning, and cross-functional team and program leadership.

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Matthew Ames — North America Head of Experience Transformation Cognizant Moment at Cognizant in Toronto, ON, CA | Unifers