Matt Witzke
Sr Leader | Contact Center Expert | Sales Team Leader | Customer Success Leader | SaaS | People Developer
- Role
- Vice President of Sales at WorldStrides
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Matt Witzke
Highly accomplished, high performance leader with over 20 years of experience increasing profitability, building dynamic teams, improving cross-functional team performance, and revitalizing work flow processes to develop optimum revenue, cost, quality, sales, and service performance. Proven ability to lead and motivate teams, achieving exceptional customer service and sales results. Expertise in contact center development and operations, including customer service, sales, and technical support. Talent for optimizing operations and delivering measurable improvements to bottom-line performance. Verified leader in achieving customer expectations, providing cross functional communications, and training staff in industry best practices.Extensive Experience In The Following:Contact Center ManagementSales Management - Inside/OutsideCustomer Success/CareOperations ManagementBack Office ProcessingRecruitment and Talent Acquisition Staff Training and DevelopmentCross Functional TeamsAccount ManagementStrategic PlanningP & L ManagementProcess Efficiency and RefinementIndustries:AutomotiveBanking RegulatoryCorporate WellnessFinancialHealthcareLead GenerationPoint of Sale SolutionsTechnical Sales and SupportTelecommunicationsTransportation UtilityWarranty
Experience
Vice President of Sales
Jul 2025 — Present · Omaha, NE, US
Education
University of Nebraska at Omaha
Master's degree, Organizational Communication
1993 — 1997
Creighton University
Bachelor's degree, Organizational Communication
1989 — 1993
Creighton University
Bachelor's degree, Political Science
1989 — 1993
Skills
- Hiring
- Recruiting
- Contract Negotiations
- Staff Development
- Call Center
- Telecommunications
- Product Development
- Call Centers
- Business Development
- Customer Satisfaction
- Training
- New Business Development
- Customer Experience
- Selling
- Banking
- Team Management
- Project Management
- Sales Operations
- Customer Retention
- Customer Service
- Program Management
- Automotive
- Business Analysis
- Mentoring
- P&L Management
- Cross-Functional Team Leadership
- Process Improvement
- Coaching
- Quality Assurance
- Problem Solving
- Operations Management
- Performance Management
- Telemarketing
- Marketing
- Account Management
- Lead Generation
- Team Leadership
- Strategic Planning
- Vendor Management
- Sales Management
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