Matt Willden

About Matt Willden

Global HR leader & Lean/Six Sigma Black Belt with Fortune 100, mid-size scaling, and PE-backed experience in reporting & analytics, HR operations & shared services, talent management & development, compensation (executive, short- and long-term incentive), customer/employee experience measurement, program & project management, talent acquisition, HR transformation, HR systems selection & implementation/optimization, HR compliance, Benefits/Total Rewards management, process improvement, HR business partnering, and human-centered design. A data geek at heart, I get excited by applying analytical tools to human capital challenges and by leveraging Lean & Six Sigma at every opportunity.

Experience

1. Chief Human Resources Officer

   SupplyHouse

   Feb 2023 — Present · Melville, NY, US

   Lead Human Resources at PE-backed SupplyHouse, supporting over 1.2K employees across office, remote, customer service, and fulfillment, including US and international populations.• Oversee all HR functions including talent acquisition, talent management, learning & development, generalist support employee relations, employee experience & listening, compensation, benefits & compliance, organizational design, HR systems, payroll, communication & change management, events, and Employer of Record (EOR) and other HR vendor management.• Encourage a culture of continuous improvement and innovation, with frequent experimentation with AI tools, training my team on Lean/Six Sigma/Kaizen, and an embrace of SupplyHouse\'s entrepreneurial culture.

Education

• Brigham Young University

  MBA, Organizational Behavior & Human Resources

• Brigham Young University

  B.A., English

Skills

• Call Centers
• Outbound Marketing
• Global Human Resources Management
• Leading Change
• Training
• Shared Services
• Hris
• Door to Door
• Voice of the Customer
• Six Sigma
• Succession Planning
• Management
• Time Management
• Telecommunications
• Customer Retention
• Kaizen
• Customer Service
• Applicant Tracking Systems
• Human Resources
• Sales
• Employee Engagement
• Natural Language Processing
• Recruiting
• Employee Relations
• Performance Management
• Coaching
• Change Management
• Organizational Design
• Talent Acquisition
• Networking
• Continuous Improvement
• Cold Calling
• Process Improvement
• HR Reporting
• Inbound Lead Generation
• Organizational Effectiveness
• Lean HR
• Talent Management
• Employee Experience
• Customer Experience