Matt Ville

About Matt Ville

Dynamic and results-driven People Leader with over 20 years experience in Retail Leadership, Operations Management, and Engagement across loved brands such as Best Buy, Aldi, and Target.Excels in optimizing store performance, mentoring high-performing teams. Skilled in streamlining processes and fostering a collaborative workplace culture

Experience

1. Emerging Store Manager

   Walgreens

   Feb 2026 — Present · Boca Raton, FL, US

   Manage store opening and closing procedures, oversee cash handling and financial reconciliation, and ensure facility security and safety compliance- Supervise floor operations during assigned shifts by delegating tasks to team members, establishing priorities, and maintaining operational efficiency during high-volume periods- Provide customer service support and resolve operational issues, including transaction overrides, problem resolution, and serving as point of escalation for complex situations- Monitor and analyze key performance indicators (KPIs) including sales targets, conversion rates, and customer satisfaction scores to drive store performance- Manage store budget and control operational expenses by tracking labor costs, inventory shrinkage, and supply usage while identifying cost-saving opportunities- Review daily, weekly, and monthly sales reports to identify trends, assess store performance against goals, and implement action plans to address performance gaps- Collaborate with store management to develop and execute strategies for improving productivity, increasing revenue, and achieving financial objectives

Education

• DeVry University

  Bachelor of Science, Technical Management

• DeVry University

  Undergraduate Certificate, Project Management

• DeVry University

  Undergraduate Certificate, Information Technology