Matthew J. Surowiec
Department of Creative Solutions and Learning Opportunities
- Role
- Support and Integration Services Manager at EtaPRO LLC
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Matthew J. Surowiec
Currently leading a team of innovative, creative customer experience professionals, drawing from international business experience including power plant applications engineering, in-person and virtual instructor led training (VILT), software QA/QC & troubleshooting, data analytics, project management, instructional design, LMS management, multimedia production, web design and programming.
Experience
Support and Integration Services Manager
Apr 2025 — Present · Amherst, NY, US
Assumed leadership of the combined support and integration services departments, with the objective of deepening the technical capabilities of the combined team.
Education
University at Buffalo
Master of Business Administration (M.B.A.), Business Management
2002 — 2006
University at Buffalo
Bachelor of Science (B.S.), Chemical Engineering
1997
Skills
- Project Planning
- Engineering Management
- Sql
- Visio
- Customer Retention
- Energy
- Customer Service
- Documentation
- Turbines
- Business Process Improvement
- Training
- New Business Development
- Staff Scheduling
- Process Improvement
- Software Documentation
- Strategic Planning
- Root Cause Analysis
- Project Engineering
- Change Management
- Engineering
- Networking
- Cost Accounting
- Microsoft Excel
- Microsoft Office
- Gas Turbines
- Project Management
- Windows
- Management
- Team Building
- Boilers
- Technical Support
- Troubleshooting
- Event Management
- Product Development
- Analysis
- Power Plants
- Event Planning
- Problem Solving
- Power Generation
- Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.