Matt Shirk
Open to new opportunities
- Role
- Shareholder at Martin Enterprises
- Location
- Windsor, CO, US
- LinkedIn followers
- 500 followers
About Matt Shirk
You can reach me at: m••••••••@gmail.comI am best able to benefit my employer by providing outstanding Technical Support while creating software documentation. I have a Secret clearance currently. I go above and beyond to help my customers by using over ten years of experience and knowledge as a Software Support Specialist. My primary goal in supporting my customer is to ensure their satisfaction and completion of their IT goals. My years of experience with computer systems helps me better interpret customer needs and lead them to fast resolutions. Top Skills:* I specialize in translating technically complicated software to everyday users * IT UI (User Interface) expert* Technical Writing* HTML* Database* SQL* Access* MySQL* Routing table interpretation* Desktop Remote control
Experience
Shareholder
Jan 1992 — Present · Windsor, CO, US
I am at my best when allowed the time to thoroughly help my customer with their software questions. I understand that many businesses don\'t allow for that, so I make use of email and create web help Documents to provide users with more resources.
Education
Santa Rosa Junior College
General Computer Science, Computer Science
1992 — 1994
Aims Community College
HTML, Coursework in HTML programming
2006 — 2007
Colorado State University
Bachelor of Arts (B.A.) in Social Sciences. Minors in Philosophy, Sociology and Human Development, Social Sciences
1988 — 1992
Colorado State University
Bachelor's degree, Social Sciences & computer science
1988 — 1992
Piner High
diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
1986 — 1988
Skills
- Databases
- Microsoft Sql Server
- Networking
- Software Development Life Cycle (Sdlc)
- Sharepoint
- Testing
- Troubleshooting
- Software Documentation
- Sdlc
- Sql
- Visio
- Project Management
- Software Development
- Agile Methodologies
- Management
- Leadership
- Technical Support
- Business Analysis
- Requirements Analysis
- Program Management
- Integration
- Microsoft Office
- Software Project Management
- Servers
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