Matt Firth

Managing Consultant, Client & Delivery Partner @Hippo

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2024 — Present

Managing Consultant, Client & Delivery Partner @Hippo

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Leeds, GB

Accountable for the commercial success, growth, programme and delivery leadership of some of Hippo\'s biggest and most successful customer relationships. As a digital services partner supporting organisations to deliver the very best experiences for users, we’ve done this for nearly a decade with some of the world’s fastest-growing and most recognisable organisations. Located in offices throughout the UK, our expert teams – working across design, engineering, data, and agile product – can support you every step of the way to deliver high-quality digital projects and the processes and people you’ll need to grow and sustain them.

EDUCATION

N/A

University of Bradford, Universidad de Cantabria

Bachelor of Arts - BA, Business Administration and Management, General

1990 — 1994

University of Bradford

BA Hons, Management Studies & Spanish

1992 — 1993

Universidad de Cantabria

BA Hons, Management Studies

SKILLS

Mobile ApplicationsProject DeliveryPayment SystemsService DeliveryBusiness AnalysisFintechConsultingProgram ManagementMobile TechnologyStakeholder ManagementTeam LeadershipBusiness TransformationPaymentsProject ManagementCustomer ServiceIntegrationFinancial ServicesCrmMobile CommerceStrategic PartnershipsNew Business DevelopmentCustomer Relationship Management (Crm)LeadershipManagementStrategyE-CommerceMobile PaymentsTelecommunicationsTeam ManagementPsd2Open BankingMobile DevicesInnovation DevelopmentAccount ManagementChange ManagementSalesVendor ManagementOutsourcingBusiness DevelopmentDigital Marketing

ABOUT MATT FIRTH

As a Client and Delivery Partner at Hippo, I specialise in aligning commercial objectives with exceptional customer satisfaction and delivery excellence. My career, built across Account Management, Business Development, and Customer Success, has centred on guiding organisations through digital transformation and agile leadership.I am a vocal advocate for user-centric design and agile methodologies, believing these are the most effective levers for creating meaningful outcomes. With a diverse background spanning product development, UX/UI, and a CIM in Marketing, I bridge the gap between technical complexity and the human experience. I pride myself on being a dedicated, high-energy collaborator who tackles challenges with optimism and a commitment to results.I’m always keen to connect with like-minded people to explore how we can improve digital services through better design, data and security.

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Matt Firth — Managing Consultant, Client & Delivery Partner at Hippo in Leeds, GB | Unifers