Matt Rullo

Personal Training Manager @Crunch Fitness CR Fitness Holdings, LLC

Winter Garden, FL, US

Recruiting:• Responsible for Personal Training Team staffing, covering all hours of club service hours with experienced, results driven performers.Onboarding:• Effectively onboarding New Hire Trainers through Trainer Onboarding Summary Guide.• Teach KO Readiness Days 1 – 4, Steps of the Price Presentation, PT Agreement Signatures, TO Process, KO Follow Up Process, etc.• Lead effective Acquisition & Retention Meetings Weekly.Creating Opportunities:• Effectively execute and coach on Lead Generation Document & VIP Referrals.• Manage PT Playbook daily & manage all aspects of each lead funnel.• Drive personal production as needed, based on club performance. • Effectively manage new member engagement through a strong relationship with FD Staff, effective Coach Intros.Member Experience:• Able to teach and execute on Client Day One & Pulse Check Week.• Effectively manage Client Tracker Folder & Client Management System.• Delivery Best In Class Customer Experience to all Members and Clients with our Personal Training Team Leadership Development:• Conduct GM / PTM Meeting daily utilizing a move as one mentality and focus on club excellence.• Conduct Kickoff Scorecards quarterly on all Trainers with the expectation of 90%.• Teach APTM, MIT and Head Coach all aspects of the PT Leader Test Out.• Conduct Paid PT Meeting the first Wednesday of each month.• Handle all issues within the club, mentor and lead staff, discipline as needed, etc.• Be able to execute on and teach all points on PT Leader Development Guide.

Ithaca College

Bachelor's of Science, Exercise Science