Matt Norton
Retired
- Role
- Customer Delivery Executive at Gulfstream Aerospace
- Location
- Neenah, WI, US
- LinkedIn followers
- 500 followers
About Matt Norton
With 35 years of aviation experience as a Program Manager, Organizational DAR…
Experience
Customer Delivery Executive
Aug 2016 — Present · Appleton, WI, US
Work with Customers to develop build specification and design packages that meet their specific needs. •Developed internal aircraft schedules and conducted weekly project reviews to monitor the aircraft through all phases of the build cycle to assure full contract conformity•Served as the “single-point-of-contact” for the customers and kept them informed on a daily and weekly basis on the status of their aircraft through delivery•Experienced in analyzing, problem solving and providing customers options in order to reach mutually acceptable solutions in a timely matter•Negotiated with customers on specific delivery requirements to guarantee the transfer of funds and final delivery of the aircraft to meet specific financial targets•Directed multi-million dollar jet projects from contract signing through delivery and the first maintenance warranty inspection•Achieved an average of 35% margins on projects over the last two years by developing strong teamwork values and applying project management philosophies
Skills
- Maintenance & Repair
- Flight Safety
- Management
- Aerospace
- Microsoft Office
- Quality Assurance
- Aircraft
- Aircraft Maintenance
- Program Management
- Certificatin
- Commercial Aviation
- Export
- Inspection
- Military
- Aviation
- Customer Service
- Quality Management
- Airworthiness
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