Matt Morgan

About Matt Morgan

Seasoned Operations Leader with over 15 years of experience in multi-site operations, full P&L oversight, and strategic process improvement. Proven track record managing $10M+ revenue operations, exceeding financial targets, and leading large teams to operational excellence. Skilled in talent development, client relationship management, and driving measurable performance improvements through KPI-driven strategies.

Experience

1. Eastern Virginia Branch Manager

   The Budd Group

   Aug 2020 — Present

   Direct P&L responsibility for $10M+ revenue branch; exceeded FY25 growth goals by 2%; exceeded FY24 revenue budget by 7% and profit target by 6%. • Grew branch revenue from $3M (FY21) to $9.5M+(FY23) while increasing profit margins year-over-year. • Led operational strategy, process improvement, and KPI implementation—improved CIMS audit scores from 60% to 92% in 6 months. Largest 2 accounts attained the 2 highest Account Retention Standardization audit scores in the company • Mentored and developed management team; aligned staffing and performance goals to branch objectives. • Conducted regular cross-functional leadership meetings to ensure operational alignment and accountability. • Acted as primary liaison with client leadership, ensuring service quality and long-term relationships.

Education

• William & Mary

  BA, Psychology

  2001 — 2007

• William & Mary

  Bachelor's degree

  2007