Matt Magruder
Associate Director of Admissions @Missouri State University
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WORK HISTORY
Associate Director of Admissions @Missouri State University
Directed undergraduate recruitment strategy, with a +6% increase in applications Tracked key performance indicators and data trends, with a +17% increase in admitted students Analyzed predictive modeling to prioritize conversion efforts, with a +24% increase in deposits Managed, coached, and assessed eight professional staff members (three fully remote) Collaborated with internal stakeholders from 15+ on campus offices and academic colleges Sustained relationships with more than 50 top feeder high schools and chaired school counselor advisory board of six members Designed and completed staff training process for 10 staff members built upon print, digital, and hand-on resources Implemented new systems, including webinars (reached 2,500+ students), virtual appointment systems (facilitated more than appointments) and video production (created more than 30 informational videos) Installed application review process and reviewed 300 applications for admission each school year Delivered 60 presentations annually in person and through webinar to audiences ranging from 5 to 400 attendees Coordinated schedule of more than 300 recruitment events (10 staff members and 11 US states) Established customer service standards, decreasing customer service escalations by 20%
EDUCATION
Purdue University
Master of Arts - MA, History
Truman State University
Bachelor of Arts - BA, History
SKILLS
ABOUT MATT MAGRUDER
I work with an amazing team of people to build relationships, solve problems, serve…
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