Matthew Kirn
- Role
- Product Manager, Service Benefits Plan Administration Service Corporation at CareFirst BlueCross BlueShield
- Location
- Fairfax County, VA, US
- LinkedIn followers
- 500 followers
Experience
Product Manager, Service Benefits Plan Administration Service Corporation
CareFirst BlueCross BlueShield
Aug 2017 — Present · Washington, DC, US
Leading a customer service digital transformation initiative to improve and modernize how Blues Plan\'s engage with their Federal members across multiple channels. We are focusing on harvesting the power and data and creating a comprehensive, longitudinal member profile that gives Plans the opportunity to personalize each and every engagement. Our focus and endgame is to improve member health outcomes while better managing costs.
Education
The George Washington University School of Business
MBA, Business Economics and Public Policy
1988 — 1992
James Madison University
Bachelor of Science - BS, Economics
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