Matt Ervin

Senior IT Manager @LCS

Des Moines, IA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Senior IT Manager @LCS

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Des Moines, IA, US

Lead the Collaboration team in implementing, evolving, automating, and supporting a variety of IT systems. Serve as a consultant and subject matter expert, understanding end user needs to configure systems and design processes accordingly. I work closely with my business partners, creating a vision and strategic plan for future system enhancements, ensuring alignment with organizational goals. I have a heavy focus on project leadership, overseeing system changes by setting timelines, gathering requirements, and securing stakeholder buy-in. My team’s primary focus is on the Microsoft Technology stack, including SharePoint, Power Automate, Power Apps, Purview, and other Microsoft 365 tools. Additionally, we also chiefly responsible for the management of all of our ancillary document storage systems, knowledge management, contract management, employee engagement, eSign, and more. Our team also has a heavy focus on the power platform to automate repetitive processes to drive enterprise efficiencies.

EDUCATION

2006 — 2008

University of Iowa

B.B.A., Management Information Systems

2004 — 2006

Kirkwood Community College

AA, Business

SKILLS

Wireless NetworkingTroubleshootingTelecommunicationsTestingNetworkingSalesSoftware InstallationWifiMicrowaveData CenterMicrosoft ExcelManagementMobile DevicesVendor ManagementProject ManagementVirtualizationSoftware IntegrationsNetwork DesignProject PlanningDisaster RecoveryVisioSharepointStatistical Data AnalysisItilCitrixCustomer ServiceAgile MethodologiesLeadershipProcess ImprovementVoice Over Ip (Voip)Application Portfolio ManagementSystem Center Configuration Manager (Sccm)ServicenowJiraIT Security Policies & ProceduresSolution ArchitectureIT Service ManagementIT Security Operations

ABOUT MATT ERVIN

A technology leader with progressive experience in IT management and solutions architecture, currently serving as Senior IT Manager at LCS. Spearheading the Collaboration team, focusing on implementing, automating, and supporting IT systems using Microsoft 365 tools like SharePoint, Power Automate, and Power Apps. Adept at aligning system enhancements with organizational goals through strategic planning, stakeholder engagement, and project leadership. At LCS, drives innovation in IT service delivery by tailoring solutions to meet end-user needs and enhancing operational efficiency with a strong emphasis on collaboration and automation. Passionate about leveraging the Microsoft Technology stack to streamline business processes while fostering teamwork and innovation within the organization.

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