Mattia Gabetti
Global Head of Customer Insight and Market Research @CNH
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WORK HISTORY
Global Head of Customer Insight and Market Research @CNH
I lead the Global Customer Insights and Market Research strategy for CNH, with a business perimeter of consolidated revenues between $18B and $24.7B and net income ranging from $1.7B to $2.4B over the last few years.My mission is to transform the insights function into a high-tech strategic engine. I am pioneering the integration of Advanced AI and Expert Agent architectures, utilizing dedicated RAG systems to ensure grounded, industry-specific intelligence.Central to my leadership is a radical commitment to an Agile, Customer-Focused, and Design Thinking approach. I believe in maintaining a direct,\'on-the-ground\' connection with our ecosystem, regularly engaging with farmers, dealers, and partners to bridge the gap between market data and human reality. By blending this deep empathy with advanced data science, I turn global signals into precise growth opportunities that define the future of sustainable agriculture.
EDUCATION
ITIS G. Vallauri
High School Diploma
Politecnico di Torino
Bachelor of Engineering - BE
SKILLS
ABOUT MATTIA GABETTI
A passionate professional with more than 20 years of experience on digitalization, connectivity and process automation within aftermarket and product support of capital goods and automotive sectors. Result-driven manager with proven business development and leadership experience. Operational execution expertise based on AGILE methodology application and lean management 4DX.Extreme Ownership and Deliver!
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