Matthew Miller

About Matthew Miller

I am an IT/OT leader/executive with extensive international experience in strategic planning, project management, operation efficiency, manufacturing, and development/deployment of technology. Proven ability to translate business needs into technology requirements that support business objectives and drive digital transformation. Lead IT Operations, Devolvement, and Administrative teams through all phases of technology rollout. Extensive knowledge of the seamless integration of emerging technologies in a large user community with focus on continuous improvement. Strategic, global thinker with an outstanding record of achievement and a strong sense of customer service. CAREER HIGHLIGHTS• Led Implementation of Manufacturing ERP platform at two large facilities, increasing overall efficiency by 14% • Successfully led IT Infrastructure design and management, both on premise and in cloud• Drove customer satisfaction from 86% to 98%, business application availability from 98.5% to 99.5%, and batch automation up-time from 99.5% to 99.99%.• Successfully negotiated contracts with a number of large vendors including Microsoft, Cisco, IBM, Pure, EMC/Dell, HP, Lenovo, Proofpoint, Servicenow, Rockwell, and Spectrum resulting in discounts of 50 to 75% • Maintained a perfect record of 16 years for FDA inspections (0) 483’s on IT GXP/GMP/GLP systems.• Managed IT SOP development and compliance. Keep IT staff 100% compliance with all SOPs. • Received consistent promotions and served as a member of site GM’s and CIO’s management boards.• Expert in Data Integrity, Sarbanes-Oxley, Disaster Recovery/Business Continuity, Cybersecurity, System Validation, and GDPR. • Managed all aspects of the full software life cycle: Planning, Analysis, Design, Implementation, Testing & Integration, Validation, Documentation, Maintenance, Support, and Compliance. • Led implementation of ITIL framework to drive efficiency and continual improvement.• Managed design, built, validation, and support of pharmaceutical manufacturing process lines.

Experience

1. Head of Global Operations Technology

   Sun Chemical

   Aug 2020 — Present · Cincinnati, OH, US

Education

• Xavier University

  Master of Business Administration (MBA), International Business, Business Administration and Management, General

• Miami University

  Electrical Engineering

• Sophia University

  Asian Business Studies

Skills

• Wide Area Network (Wan)
• Project Management
• Gmp
• Cisco Wireless
• Sap Erp
• IT Infrastructure Management
• IT Strategy
• Change Control
• Cisco Systems Products
• IT Outsourcing
• U.s. Title 21 Cfr Part 11 Regulation
• IT Risk Management
• Pharmaceutical Industry
• Sop
• Fda
• 21 Cfr Part 11
• Process Improvement
• IT Management
• Computer System Validation
• Cisco Call Manager
• Gxp
• Cross-Functional Team Leadership
• Software Documentation
• IT Operations
• Data Center
• Validation
• U.s. Food and Drug Administration (Fda)
• IT Service Management
• Change Management
• Management
• Quality Assurance
• Disaster Recovery
• Networking
• Itil Certified
• Sap Implementation
• Vendor Management
• Wireless Networking