Matthew Huddleston

About Matthew Huddleston

Results‑driven operations and project management professional with extensive experience supporting cross‑functional teams, improving processes, managing workflows, and mitigating risk in fast‑paced corporate and enterprise environments. Proven ability to analyze data, resolve complex operational issues, manage competing priorities, and deliver projects on time while meeting strict SLA and compliance requirements. Known for clear communication, stakeholder support, and continuous improvement mindset. CORE SKILLS• Operations Management & Process Improvement• Project Coordination & Deadline Management• Root Cause Analysis & Risk Mitigation• Stakeholder & Vendor Support• Cross Functional Collaboration• Data Analysis & Reporting• Workflow Optimization• Documentation & Training Development• SharePoint, SAP, ServiceNow, and Corrigo• Microsoft Excel, PowerPoint, Visio

Experience

1. Operations Management Analyst

   CBRE Global Workplace Solutions (GWS)

   Jun 2023 — Present

   Managed end to end furniture and accommodation order processing—from quote through vendor purchase order—fulfilling 4,800+ orders while consistently meeting strict client SLA timelines. • Analyzed operational, financial, and statistical data during audits to identify documentation gaps in over 2,800 accommodation requests, reducing client risk from incomplete records. • Served as systems subject matter expert across SharePoint, SAP, ServiceNow, and Corrigo, troubleshooting complex issues and streamlining workflows to improve efficiency, accuracy, and on time delivery. • Played a key role in successful UAT testing by resolving vendor setup issues, enabling multiple vendors to become fully operational in SAP. • Resolved cross functional and vendor inquiries by identifying root causes impacting approvals, ordering, delivery, invoicing, and request closure. • Provided change leadership and consistent communication during a major organizational transition, strengthening cross functional partnerships and trust. • Advanced operational maturity by evaluating workflows and leading the development of standardized documentation within the team knowledge library.

Education

• American Military University

  Bachelor of Business Administration (B.B.A.), Business Administration

  2011 — 2017

Skills

• Teamwork
• Team Management
• Military
• Defense
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Leadership
• Military Operations
• Team Building
• Management
• Scheduling
• Operational Planning
• Microsoft Powerpoint
• Business Process Improvement
• Government
• Operations Management
• Customer Service
• Project Management
• Force Protection
• U.s. Department of Defense
• Dod
• Strategic Planning
• Time Management
• Top Secret
• Army
• Microsoft Word
• Program Management
• Team Leadership
• Project Team Management
• Military Experience
• Security Clearance
• Training