Matthew Sutton

About Matthew Sutton

Results-oriented professional with over 20 years of diverse experience across multiple industries, now leading as Director of Operations at Teeccino, where I drive operational excellence and spearhead innovative projects. My tenure at Amazon and subsequent role at Teeccino have honed my expertise in operations management, project management, and data analysis, contributing to significant cost savings, process improvements, and expansion initiatives. With a proven track record in enhancing sales, customer relations, and team leadership, I excel in implementing efficient CRM systems, optimizing operations, and delivering exceptional customer experiences. A connoisseur of cultures, I\'ve enriched my global perspective by living, working, and traveling in over 45 countries. My MBA with a focus on Competitive and Organizational Strategy underpins my strategic approach to driving revenue growth and optimizing organizational performance. SKILLS: • Operations Management & Innovation • Strategic Planning & Execution • CRM Implementation and Management • Sales and Business Development • Process Improvement & Efficiency • Team Leadership and Development • Customer Relationship Management • Project Management & Data Analysis • Marketing and Digital Analytics • Proficient in Salesforce, Zoho CRM, Google Tag Manager, Google Analytics, WordPress • Exceptional Communication Skills

Experience

1. Director of Operations

   Teeccino

   Oct 2023 — Present · Santa Barbara, CA, US

   At the forefront of operational excellence at Teeccino, I lead a direct team of 5 and indirectly manage 20 production and warehouse workers, implementing strategic initiatives that bolster efficiency, cost reduction, and innovation. Through adept data analysis and process optimization, I\'ve revolutionized production scheduling and inventory management, significantly reducing costs and enhancing productivity.• Operational Strategy Enhancement: Crafted and executed a novel production schedule, integrating extensive historical data to precisely forecast production needs, resulting in optimized resource allocation and labor cost reductions.• Comprehensive Cost Management: Initiated and led negotiations with vendors for packaging and ingredients, securing over in savings within just four months, demonstrating exceptional negotiation and cost-saving abilities.• Logistics Optimization: Refined transportation logistics, achieving a monthly reduction of several thousand dollars in shipping costs to distribution channels by optimizing order consolidation strategies.• Mentorship and Leadership: Committed to the professional growth and development of all team members, fostering a culture of continuous improvement, accountability, and high performance within the operations department.• Strategic Expansion and Innovation: Guided the company through strategic initiatives, including market expansion efforts and the development of innovative products such as tea pods, positioning Teeccino for sustained growth and market leadership.• Employee Engagement and Organizational Culture: Recognized for exceptional leadership through high office survey scores, reflecting a strong commitment to communication excellence and fostering a positive, engaging work environment.

Education

• University of Rochester - Simon Business School

  Master of Business Administration (MBA), Competitive and Organizational Strategy

  2017 — 2019

• The University of Georgia

  Bachelor of Business Administration (B.B.A.), Finance, General

  2000 — 2004