Matthew Schwartzkopf

About Matthew Schwartzkopf

As a Senior Presales Consultant at iAdvize, I collaborate with the sales and customer success teams to design and deliver value-driven solutions for prospects and new customers. I leverage my technical expertise and market knowledge to understand their needs and challenges, and to craft tailored proposals that showcase the benefits and features of our conversational platform.With over a decade of experience in sales, project management, customer relations, and account management in the USA and overseas, I have developed strong competencies in marketing communications, social networking, and customer relationship management (CRM). I have also contributed to the growth and retention of multiple clients across various industries, such as TrendSource, Rani Runway, and Balto Software. I am motivated by challenges and opportunities to learn new technologies and markets. I hold a BA in Business Administration with a Concentration in Marketing from the University of Missouri-Kansas City.

Experience

1. Senior Customer Success Manager

   Nice Cognigy

   Mar 2026 — Present

Education

• University of Missouri-Kansas City

  Bachelor’s Degree, Business Administration Concentration in Marketing

  2013 — 2015

Skills

• Marketing
• Management
• Marketing Strategy
• Advertising
• Online Marketing
• Microsoft Office
• Customer Service
• Sales
• Public Relations
• Event Planning
• Online Advertising
• Direct Marketing
• Strategy
• Public Speaking
• Leadership
• Marketing Analytics
• Human Resource Management
• Strategic Account Development
• Print Advertising
• Business Development
• Account Management
• Microsoft Excel
• Strategic Planning
• Crm
• Training
• Social Networking
• Team Building
• Marketing Communications
• Social Media
• Customer Relationship Management (Crm)
• Business-to-Business (B2b)
• Sales Management
• Project Planning