N. Matthew Saratore

About N. Matthew Saratore

Professional Services | Commercial Sales | Technology ExecutiveSenior professional services and commercial executive with 15+ years of experience leading high-performing, global organizations within the Life Sciences industry. Deep expertise in Regulatory Information Management (RIM), Validated Environments (IQ/OQ/PQ) and large-scale transformation projects ranging from SMB to Global 15 Pharma to MedTech & Medical Device. Proven leadership utilizes a consensus-building style to align strategy across all organizational levels and cross-functional teams. Confident presenting to executive board and driving execution with operational and client-facing teams. Possesses a keen understanding of cultural nuance across North America, Europe and Asia ensuring worldwide adoption of global initiatives. Demonstrated success in scaling teams, driving $10-$15M in annual service bookings and executing process improvements resulting in 50% faster new-hire effectiveness as well as improving operational effectiveness across 75 – 100 global resources.Core Competencies & Technical Fluency Executive Leadership | P&L and Forecasting Management| Process Improvement & Global Standardization| Global Client & Team Management | Organizational Design & Restructuring | Agile Transformation | Contract Negotiation | New Business Development | Data and Analytics | Strategy and Tactics | Coaching, Training & Development | Compensation Plan Design | Consultative Selling | Master Data Standardization | Manager Mentoring | Veeva, Salesforce.com, SAP, Microsoft Suite & Google Workspace

Experience

1. Senior Service Engagement Manager & Team Lead, Veeva Rim & Safety

   Veeva Systems

   Apr 2025 — Present · Chicago, IL, US

   Promoted to expand leadership responsibility to include both RIM and Safety. Executed a three-month retrospective study on Safety SMB implementations, lead cross-functional team to develop implementation process improvements. Launched an updated method to contract & implement Veeva Safety for SMB clients ensuring projects stay on time and on budget. Leveraged RIM process enhancements developed previously to improve efficiency and effectiveness of Safety team within six months, executing minor process adjustments to ensure adoption while driving progress.

Education

• Deerfield High School

  High School Diploma

  1993 — 1997

• Middlebury College

  BA, Sociology/Anthropology/Biochemistry

  1997 — 2001

Skills

• Crm
• Kaizen Facilitation / Six Sigma / Lean
• Sales Management
• Marketing
• Turnaround Specialist
• Training
• Product Management
• Six Sigma
• Strategy
• Presidents Club 2012
• Inspirational Leadership
• Leadership