Matthew Armstrong

About Matthew Armstrong

I build AI-native systems that make insurance companies more valuable.As CIO at OMNIA Insurance Group, I lead the technology strategy behind an in-house built insurtech native brokerage that has been designed from day one around AI. That means a custom-built tooling from the ground up, AI-powered outreach at scale, and an agent enablement systems that increase sales with real time interventions. We\'re not bolting AI onto legacy infrastructure. We\'re building a brokerage and tech stack that demonstrates what a modern insurance operation should look like.Before OMNIA, I spent years in GTM, revenue, voice of customer and operations leadership at venture-backed startups and publicly traded companies. That is where I learned that the best technology doesn\'t matter if it can\'t drive unit economics. That bias toward systems that produce measurable outcomes shapes everything my teams build now.My background is non-traditional. First-generation college student, set a university record for fastest degree completion, finished my MBA in six months, and built a career around figuring things out fast and executing faster. That bias toward speed and execution is why I\'m convinced the insurance industry is sitting on one of the largest AI transformation opportunities in financial services, and most of the market is still running on spreadsheets and manual workflows.If you\'re thinking about where AI meets insurance distribution, I\'m always up for that conversation.

Experience

1. Chief Innovation Officer

   Omnia Insurance Group

   Jan 2026 — Present · US

   Defining the technology vision and product strategy for a VC-backed, AI-native health insurance brokerage. Overseeing the design and development of proprietary tooling, AI-powered systems, and consumer-facing products that are redefining what a modern brokerage is.

Education

• Saint Leo University

  Business Administration - Marketing, Business Administration and Management, General

  2012 — 2015

• Western Governors University

  Bachelor’s Degree, Business Administration, Management and Operations

• Western Governors University

  Master of Business Administration - MBA, Business Administration and Management, General

Skills

• Marketing
• Parts
• Warranty
• Microsoft Excel
• Inventory Management
• Leadership
• Retail
• B2b
• Sales Management
• Fleet Management
• Automotive Sales Training
• Account Management
• Team Leadership
• Profit
• Dealers
• Automotive Repair
• Negotiation
• Vehicles
• Sales
• Pricing
• Automotive Aftermarket
• Automotive
• Direct Sales
• Sales Operations
• Customer Retention
• Customer Service
• Strategic Planning
• Management
• Team Building
• Forecasting
• Continuous Improvement
• Cold Calling
• Purchasing
• Sales Process
• Automotive Parts
• Training
• Customer Satisfaction
• New Business Development
• Operations Management
• Dealer Management