Matthew Reitenbach

About Matthew Reitenbach

High performing, results-oriented management/sales professional with career demonstrating visionary leadership, distinguished performance in business startup and turnaround, as well as operational management of multi-site call center operations. A Catalyst for change; fusing tactical execution of strategic initiatives with exceptional leadership of cross-functional staff combined with strong development of key alliances to enhance overall quality, productivity, business and bottom-line financial performance. • Excellent communication skills • Unwavering dedication to customer satisfaction• Experience recruiting, hiring, and training successful sales professionals• Extensive background in sales and management• Recruits and develops effective sales teams• Highly adaptable• Expertise in online sales, email, and chat service via Moxie & LivePerson platforms • Tenured background in both consumer & business sales• Proficient in managing inbound and outbound call centers• Cross functional team leadership ability

Experience

1. Senior Director of Sales

   altafiber

   Oct 2021 — Present · Cincinnati, OH, US

   Manage approximately 125 sales representatives/managers across 8 retails stores in Cincinnati, Dayton, and Northern Kentucky.• Aid in altafiber\'s innovation and growth by attaining sales and service goals for nearly prospects and over customers.• Help generate about $450 million in annual revenue while maintaining about $12 million in annual expenses.• Showcase new products being sold in altafiber retail stores and present industry tech tips in unboxing videos for altafiber social media.*Prior to March 2022, altafiber was known as Cincinnati Bell. This rebrand and six month transition occurred while I was in my current position as Sr. Director.

Education

• University of Dayton

  Marketing

  1996 — 2000

Skills

• Inventory Management
• Coaching
• Management
• Team Building
• Sales Process
• Operations Management
• Voip
• Team Leadership
• Sales Operations
• Customer Retention
• Customer Service
• Lead Generation
• Vendor Management
• Marketing
• Telephony
• Employee Training
• Sales
• P
• Product Management
• Managed Services
• Retail
• Business Development
• Call Centers
• Mobile Technology
• Product Marketing
• Sales Presentations
• Mpls
• Merchandising
• Customer Satisfaction
• Training
• New Business Development
• Wireless
• Forecasting
• Cold Calling
• Process Improvement
• Unified Communications
• Direct Sales
• Recruiting
• Cellular Communications
• Time Management