Matthew Ratliff

About Matthew Ratliff

I’m an experienced IT professional with over 21 years in network engineering and consulting. My career spans designing and managing complex infrastructures, with expertise in Cisco technologies and high-availability systems.In recent years, I’ve focused on solving a critical challenge for businesses: email deliverability. As the founder of InboxIQ, I help companies ensure their emails land in inboxes, not spam folders. InboxIQ integrates seamlessly with platforms like HighLevel and Mailgun, offering insights into email health and engagement.With expertise in networking, Linux servers, and email systems, I deliver end-to-end solutions that help businesses scale their digital communications.Services I Offer:Email Deliverability & OptimizationCreator of InboxIQ, an email monitoring and reporting platform for improved inbox placement.Comprehensive email deliverability audits and remediation.DNS configuration for SPF, DKIM, DMARC, and advanced email authentication.Tailored workflows for maintaining sender reputation and boosting open rates.Campaign strategy consulting to minimize emails landing in spam/promotions folders.Network Engineering & ConsultingNetwork and wireless design, including high-availability solutions.Advanced router, switch, firewall, and VPN configurations.Firewall migration and remediation services.Expertise in routing protocols: BGP, OSPF, and EIGRP.Cisco Nexus (7K, 5K) and VSS cluster design and upgrades.CertificationsCisco Certified Design Professional (CCDP)Cisco Certified Network Professional (CCNP) Route/SwitchCCNA Voice, CCNA WirelessCisco Advanced Wireless Field SpecialistLinux Professional Institute Certification (LPIC-1)CompTIA Network+ITIL FoundationCareer HighlightsInboxIQ Creator: Developed and launched an innovative email deliverability dashboard integrated with HighLevel CRM. InboxIQ provides actionable insights into domain health, email performance, and engagement trends.Email Deliverability Expertise: Resolved complex email issues for businesses, ensuring higher inbox placement and improved sender reputation. Helped businesses achieve up to 99% deliverability for high-volume campaigns.Network Infrastructure Leader: Designed and implemented network solutions for Fortune 500 companies, including Cisco Nexus deployments, VSS clusters, and firewall migrations.Advanced Cisco Wireless Expertise: Deployed large-scale wireless networks, including MESH, LWAPP/CAPWAP, and autonomous solutions.Linux Server & VMware Proficiency: Managed critical Redhat and Debian systems and virtualized environments.

Experience

1. Owner

   Funneltechie

   Mar 2019 — Present

Education

• Virginia Highlands Community College

  Associate's degree, Computer Programming

  1999 — 2001

Skills

• Disaster Recovery
• Active Directory
• Windows Server
• Ccna
• Voice Over Ip (Voip)
• Servers
• Microsoft Exchange
• Windows
• Network Engineering
• Wireless Networking
• Cisco Technologies
• System Administration
• Ccnp
• Cisco Call Manager
• Catalyst Switches
• Cisco Asa
• Wide Area Network (Wan)
• Cisco Wireless
• Cisco Ios
• Troubleshooting
• Ipsec
• Networking
• Vpn
• Bgp
• Network Design
• Linux
• Routing Protocols
• Cisco Systems Products
• Switches
• Routing
• Routers
• Dns
• Eigrp
• Firewalls
• Dhcp
• Open Shortest Path First (Ospf)
• Cisco Nexus
• Virtual Private Network (Vpn)
• Vmware
• Voip