Matthew Polis
Builder of Scalable Customer Growth Engines | AI Messaging, Lifecycle Design & Digital Innovation
- Role
- Head of Strategy and Solutions at Launch Ai
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Matthew Polis
I help companies reimagine how they engage, retain, and grow their customer base. With over 14 years of leadership experience at the intersection of customer strategy, lifecycle marketing, and emerging technologies, I’ve built scalable growth engines that drive retention and recurring revenue across SaaS, digital platforms, and high-growth brands. My expertise lies in aligning marketing, product, and customer success teams to transform complex customer journeys into measurable growth outcomes. Recently, my focus has been on leveraging AI-powered messaging and lifecycle orchestration to reduce churn, create differentiated customer experiences, and unlock long-term value. I thrive in environments where strategy, innovation, and execution intersect to deliver meaningful business impact.
Experience
Head of Strategy and Solutions
Jun 2024 — Present · Philadelphia, PA, US
Skills
- Microsoft Excel
- Digital Strategy
- Google Analytics
- Media Planning
- A/B Testing
- Digital Media
- Optimization
- Advertising
- Comscore
- New Media
- Digital Marketing
- Online Advertising
- Social Media Marketing
- Social Media
- Sports Marketing
- Marketing Strategy
- Salesforce.com
- Media Buying
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